Of all of the marketing buzzwords in use today, omni
channel is one of the most pervasive. Marketers now have an unprecedented
amount of avenues they can use to reach their target audience.
While virtual reality, native ads, and trendy new
apps continue to excite, marketers are turning to some tried-and-true channels
that were thought to be nearly dead just a few years ago.
Here are three unlikely marketing channels making a
comeback, and what it all means for modern marketers.
1. Print catalogs
They may be the most surprising strategy to rebound.
In 2007, the number of print catalogs peaked, as paper became more expensive to
print, consumers became accustomed to online shopping and marketers shifted
their attention to digital channels.
Despite this, consumers have started to come around
to print catalogs again. In 2013, circulation of print catalogs saw an increase
for the first time since 2008. About 58% of online shoppers browse catalogs for
ideas, and almost one-third refer to a print catalog even if they are shopping
online, according to a 2013 study by Kurt Salmon, a global design management
consulting firm.
And there is evidence a retailer boasting a print
catalog is likely to be seen with a certain cachet. Many stores that continued
their print catalogs even during the worst of the recession were trendy
retailers with a higher price point—popular with women 18-30 with disposable
income—such as Anthropologie and Crate and Barrel.
Both J.C.Penney and Lands' End killed their catalogs
in the mid-2000s, only to reintroduce them in recent years. The Kurt Salmon
study found that 75% of Lands End customers viewed the catalog before heading
online to shop. J.C.Penney's reintroduction of the company catalog is a part of
a massive rebranding effort to adapt to a changing retail landscape. Company
marketers found that “customers, particularly when it comes to looking at home
merchandise, still like flipping through a traditional print piece," a
J.C. Penney spokesperson told NPR in January.
Ikea has discovered that print catalogs can also be
a hit with consumers when you pair them with digital technology. The furniture
store's 2014 catalog had codes customers could scan with their phones that
allowed those customers to continue to browse from their phones and tablets.
The following year, the brand made fun of itself with its "book "
advertisement, prompting customers to just enjoy a print catalog.
But with digital advances such audience targeting,
why are marketers using print catalogs to reach customers? It may be because
customers are overwhelmed.
“If I go online to shop for a pair of black boots,
then suddenly I start getting inundated with ads for boots,” Eric Fisch grund,
founder of Fisch Tank Marketing, told Marketing Dive. Ads that follow the
consumer everywhere start to feel over-the-top, so a more traditional marketing
touch has become a breath of fresh air.
2. Podcasts
When the Apple Store was first launched, podcasts
became quite popular. With the exception of a few hit shows, they then dipped
in popularity during the recession. The landscape shifted again last fall when
This American Life’s podcast “Serial” became a breakout hit—so much so that its
impact could potentially help overturn a murder conviction. The Boston Globe
reported that advertisers have been quick to ramp up spending on podcasts since
Serial's popularity. Ad Age recently reported that there was an 18% growth from
spring to fall 2014 in the number of Americans consuming them.
Marketers deserve credit for realizing the potential
of podcasts before "Serial" began to take off. Entrepreneur and
Social Media Examiner both predicted last summer that podcasts were going to
become commonplace marketing channels. The medium is very easy to consume over
smartphone, which makes sense for marketers trying to reach consumers on their
phones. If you're looking to dip your toe into the podcast waters, check out
our list of the four best ones for marketers right now.
3. Email newsletters
After years of brands using Facebook and Twitter
pages to push out content, it seemed email newsletters would not stand the test
of time, according to the late New York Times media critic David Carr. Then
social media became and endless stream of information. Email newsletters now
give marketers and content creators greater control over the content they
disseminate — unlike social media, which can sometimes be inundated with
trolls.
A number of brands are using them in different ways. Target pushed out its Christmas ad through its Bullseye View Newsletter so its most loyal customers could view it first. Kraft has started experimenting with native ads within newsletters. Whole Foods—along with other health-focused brands—use them not to sell their product, but to share recipes and health tips.
"A makeup manufacturer can put out an email
newsletter saying something as simple as '3 skin care tricks you should know,'
and that is not only an on-brand message, but makes them a resource for
information," Fischgrund said.
Source: Maketingdive.com
Source: Maketingdive.com
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